If you’re facing issues with your AT&T email account after completing the process of configuration in MS Outlook then, do not worry! As you’re not the only one, this is a very common problem with AT&T email users. You can easily resolve/troubleshoot the “AT&T Email Not Working with Outlook” issue if you follow the below-given guide correctly.
However, before, starting with the troubleshooting guide, make sure to first note down the AT&T email settings for Outlook to avoid any mistake in the reconfiguration process. It is so because improper server setting is also one of the causes behind “AT&T email login issues.” However, for that you need to go nowhere, as we’ve already mentioned the ATT server settings for Outlook, right here:
AT&T Email Settings for IMAP Server
- Incoming E-mail Server: imap.mail.att.net; Incoming Port: 993
- Outgoing Email Server: smtp.mail.att.net; Outgoing Port: 465
- Requires authentication: Yes
- Requires SSL: Yes
AT&T Email Settings for POP Server
- Incoming E-mail Server: inbound.att.net; Incoming Port: 995
- Outgoing Email Server: outbound.att.net; Outgoing Port: 465
- Requires authentication: Yes
- Requires SSL: Yes
Other than this, what else you need to check is the ‘Email Server of your AT&T Email Account’ to ensure whether the server of AT&T email account is down or not and you can do so by simply following the below-given steps:
- Open the web browser from your operating system and type ‘Downdetector.in’ in its search address bar.
- Then, press the ‘Enter’ button in order to navigate on the website.
- There, search for the ATT email icon there on its homepage or from its search bar.
- After that, click on the ‘Continue’ button to finally know the status of your AT&T mail server.
It is a necessary ‘Pre-Step’ that you should perform because if the email server is really down then you can’t do much about it, instead of just waiting till the time ATT communication resolves its server issue. And, it means, you’re facing “AT&T Email Not Working with Outlook” mainly because of this and then you’re not required to perform any troubleshooting steps further.
However, if it is down just for you, then you might need to communicate with your local administrator to fix the same. On the contrary, if it is not down, then, you’re required to simply move on to perform the below-given troubleshooting steps:
Step 1: Remove AT&T Email Account from MS Outlook:
- Open your MS Outlook and go to the ‘Files’ section.
- From there navigate to the ‘Account Settings’ and further select the ‘Manage Profiles’ option.
- Under it, select the ‘Show Profile’ option and then, click right on your AT&T email account.
- After that, select the ‘Remove’ option from the available menu to remove your account from MS Outlook.
Step 2: Open Outlook in Safe Mode:
- Open the ‘Windows Run dialog box’ and for that press ‘Win +R’ key together.
- In the box, type ‘Outlook/safe mode’ and then press the ‘Enter’ button.
- That’s it! Then, click on the ‘Continue’ button to open the MS Outlook in safe window mode.
Step 3: Configure AT&T Email Account Again in MS Outlook with Correct Email Server Settings:
- Launch ‘Microsoft Outlook’ on your computer and click on ‘Account Settings’ from its ‘Files’ tab.
- Then, from the account settings, go to the ‘Email’ tab and select ‘New.’
- After that, click on the ‘Server Settings’ and select the ‘Internet Email Addresses.’
- In the address field, enter your ‘AT&T Email address and Username.’
- Then, check the ‘Type of Account’ box by selecting either ‘POP’ or ‘IMAP’ as your account type.
- And, after that based on your choice, fill the server settings (mentioned above in this blog)
- Now, in the ‘Login Information’ tab, fill your AT&T email account’s correct login credentials.
That’s it! In the end, click on the ‘Finish’ button to finally configure your AT&T email configuration in MS Outlook to resolve the ‘AT&T Email Not working with Outlook’ issue.